Contact info: (604) 721-5732 david@coachdjgreer.com

Consistency in Customer Service Excellence

Posted by David Greer in Marketing, Strategy | 0 comments

30.01.17

There are many in business who talk about providing outstanding customer service. Then there are those who put in the systems, hiring, training, and attitudes that really do result in amazing customer experiences.  

A Whole Day with Seth Godin

Posted by David Greer in Leadership, Strategy | 0 comments

12.01.17

"People like us, do things like that"
This was one of my biggest take away ideas from the day I spent in New York with entrepreneur, marketer, and teacher Seth Godin. I've been paying attention to Seth Godin, reading his books, his blog, and watching his videos since I first saw him speak at the Direct Marketing Conference in 2005. I admire Seth for many reasons and jumped at the chance to spend an entire day with him (and several hundred others) at his one Q&A session in the US in 2016.  

Every Day Has 86,400 Seconds

Posted by David Greer in Performance, Strategy | 0 comments

15.09.16

As human beings our perception of time varies from second to second. We are each given exactly the same 86,400 seconds in each and every day. Yet I hear time and time again that there is just not enough time in the day. We can't make time so as a human what are you going to do?  

Clearing Out the Clutter

Posted by David Greer in Performance | 0 comments

11.08.16

Clutter is a fact in all of our lives. We recently had to say good bye to our long-time Honda Odyssey Van whose second transmission gave up. We scrapped the van, but its summer tires have been sitting along the side of our house since January. I finally made the commitment to get them out, photograph them, and put them for sale on Craigslist. The problem with clutter is that it drags at us draining away some of our limited energy. As entrepreneurs, the more drains and distractions we have, the worse our performance and that of our business. Regularly clearing out the clutter frees us to pursue more of the key strategic initiatives that will push us and our businesses ahead the fastest and furthest.  

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