David Greer | Coach David J. Greer

Seeking Customer Feedback

Post author:David Greer
Post published:March 1, 2011
Post category:Business Communication
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Many in business coast along assuming that all is right with their customers. It can be quite a shock to start seeking customer feedback and realize that there are a…

Art of the Start

Post author:David Greer
Post published:February 24, 2011
Post category:Business
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Guy Kawasaki's book The Art of the Start should be required reading for anyone starting a new business initiative. As an entrepreneur and investor I've looked at hundreds of business…

The Front Door or the Back Door?

Post author:David Greer
Post published:February 22, 2011
Post category:Communication Marketing
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When you visit someone's home the dynamic changes when you show up at the front door versus the back door. The front door is often formal, much like the scenery…

Pulse Points

Post author:David Greer
Post published:February 17, 2011
Post category:Business Communication Marketing
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Kitsilano Beach Sunset, Vancouver, BC I’ve talked about Rhythm and Flow and how Winners Make Plans and Practice. I combine these ideas with communication pulse points to stay in constant touch with customers.

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Winners Make Plans and Practice

Post author:David Greer
Post published:February 15, 2011
Post category:Business Communication Marketing Performance
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Winning teams do two things:

Plan
Practice

I am always amazed that marketing and sales teams do neither. Events pop off with no coordination, presentations are given without any practice, and the net result is at worst chaos and at best confused messages to customers, prospects, and stakeholders.

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