Culture means different things to different people. It can be listening to a symphony orchestra, looking at art, watching films (especially the non-Hollywood variety), or listening to street performers play beautiful music on a warm summer night in Aix-en-Provence. Whatever culture you prefer, the company you lead or work for has its own very specific culture.
Many in business coast along assuming that all is right with their customers. It can be quite a shock to start seeking customer feedback and realize that there are a…
Guy Kawasaki's book The Art of the Start should be required reading for anyone starting a new business initiative. As an entrepreneur and investor I've looked at hundreds of business…
When you visit someone's home the dynamic changes when you show up at the front door versus the back door. The front door is often formal, much like the scenery…
I’ve talked about Rhythm and Flow and how Winners Make Plans and Practice. I combine these ideas with communication pulse points to stay in constant touch with customers.