Business

Bob Park Entrepreneur Lessons Learned

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“All businesses are people businesses.” Bob Park, President & CEO, Fincad

Bob Park is an entrepreneur who has overcome numerous challenges and changes in the twenty-five years since he co-founded Fincad. Bob and his original partner started the business in 1990 in the early stages of the modern over-the-counter financial derivatives business. Coming from the brokerage industry, they saw that there was a tremendous imbalance between what the derivatives experts in the big banks knew and what their clients, mainly non-financial companies, knew. As a result, the corporate treasurers and CFOs of those customer organizations were making costly mistakes or even being cheated. Bob and his partner set out to level the playing field by providing the customers of the banks with the knowledge and technology needed to deal in the derivatives markets in an informed way. Bob started with almost no money and has weathered stormy periods to reinvent himself and his company.

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60, 3, 90

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High performing businesses make bold brand promises and then build the systems to deliver on those promises. I live by what I say. My brand promise to you is:

Spend one hour reading David’s book Wind In Your Sails, attend a one hour keynote with him, or get one hour of 1-to-1 coaching and you will have 3 concrete action items that will shift and accelerate your business within 90 days.

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The 7 Reasons You Need An Entrepreneurial Coach

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I was riding around Stanley Park in Vancouver with my wife Karalee this weekend. We both stopped to take pictures of the Lions Gate Bridge spanning the entrance to Burrard Inlet. It reminded me of how fortunate we are to be able to live in and experience such a beautiful city.

I haven’t always had such deep appreciation for what I have. Seven years ago, I was unhappy in business and as it turns out in life. I hired extraordinary coach Kevin Lawrence who has helped me experience and live life and business in new ways. Looking back on our journey together, I see seven reasons why entrepreneurs need a coach.

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Where’s the Skim Milk?

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Twenty years ago, Starbucks started expanding north into Canada and Vancouver was one of the first cities to see a proliferation of Starbucks stores. At the time, I was looking for a coffee store where there was skim milk (non fat milk for my non-Canadian friends) on the counter. I was tired of coffee shops where I had to constantly ask for cold skim milk for my coffee. Fortunately, Starbucks included skim milk on the counter in every single one of their stores. For me, this was the key differentiator that made me a Starbucks customer for the last 20 years.

The last two weeks, skim milk has been disappearing from Vancouver Starbucks stores. Every time I get a Starbucks coffee, which is usually more than once every day, I have to ask for skim milk so that I can add it to my coffee. When I do, a four litre jug is retrieved from the back and put on top of the counter for me to open and pour into my coffee. Not only has Starbucks taken away the key differentiator that made me become a customer in the first place, they make the experience of getting what I want unpleasant.

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