What You Say
In his book The Seven Things Your Team Needs to Hear You Say David Dye shows us what we say as well as how we say it has massive impact on ourselves and those we lead. David’s list is in close alignment with what I have written about here. Examples of his ideas include how we as leaders can be of service to those we lead (#4 How Can I Help?), treating everything in life as an experiment (#2 Try It), and by celebrating the wins (#7 Nice).