Move the Average

I last wrote in Red, Orange, or Green that top performing organizations find one or two critical numbers that drive all organizational results. Rather than tracking tens or hundreds of numbers, there are always a handful of critical ones that all the others depend on. Focusing on those few critical numbers creates rhythm and momentum. I want to give some concrete examples of how this works for me.

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Coming Together

I volunteer at Dragonboat Regattas in Vancouver’s False Creek. Dragonboat racing is a popular sport in Vancouver with thousands of participants. This weekend I was driving race referees around the race course all afternoon. There was one other referee and boat driver and between the four of us we had no extra people on the water. Which meant that we spent the entire afternoon out on the water helping to run race after race.

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Get Creative

Blank Pages

Today’s world offers lots of opportunities to be creative. It is easier than ever to create a blog, post a photo, or write a tweet. In the business world, the companies that are winning are those that innovate. To innovate, you have to lead your people to be creative. To harness the infinite potential of the people that work for you.

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By the Numbers

Provident Security

Provident Security is a successful Vancouver based security company that sets out to completely change the alarm business. In the article How to Turn an Industry on Its Head Become Masters of Delivering On Big Promises, Kevin Lawrence and I write about how Provident Security CEO Mike Jagger founded the company on the promise:

“We will be at the customer’s door within five minutes of an alarm going off — guaranteed.”

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