Big or Small?
You are what you believe. If the people in an organization think the company is small, they will act that way. If they think the company is big, they will act that way. It all comes down to belief.
Push or Pull
When sailing, you need to constantly adjust the sails to the current wind conditions. If the wind changes one way, you need to grind on the winch and pull the sail in. If the wind alters direction the opposite way, you need to let off some line so that sail can let the wind push itself out.
By the Numbers
Provident Security is a successful Vancouver based security company that sets out to completely change the alarm business. In the article How to Turn an Industry on Its Head Become Masters of Delivering On Big Promises, Kevin Lawrence and I write about how Provident Security CEO Mike Jagger founded the company on the promise:
“We will be at the customer’s door within five minutes of an alarm going off — guaranteed.”
Where Are You Going?
My son Allen and I sometimes go Geocaching. Geocachers leave hidden caches (there is almost certainly one near you) and then they publish the latitude and longitude of the cache, along with hints on how to find it. The photo above shows a magnetic lock box and the geocaching directions that we used to find it. If you have never geocached, you might think that knowing the latitude and longitude would guarantee that you could find the cache. This is rarely the case.
The Happiness Advantage
I recently read The Happiness Advantage: The Seven Principles Of Positive Psychology That Fuel Success And Performance At Work by Shawn Achor. After a decade of living, researching, and teaching…