Vision, Goals, and Actions

Jesse Lyn Stoner’s blog posting 6 Tips to Set Goals That Will Get You Where You Want to Go got me thinking about how I help companies create a vision, set goals, and measure actions. I’ve learned that the best practice involves looking at your business the opposite way that most people do. Rather than look at the next quarter or the next year, you start with your core values that will survive forever, look forward fifteen or twenty years, and then work backwards from there.

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By the Numbers

Provident Security

Provident Security is a successful Vancouver based security company that sets out to completely change the alarm business. In the article How to Turn an Industry on Its Head Become Masters of Delivering On Big Promises, Kevin Lawrence and I write about how Provident Security CEO Mike Jagger founded the company on the promise:

“We will be at the customer’s door within five minutes of an alarm going off — guaranteed.”

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